About Kohinoor Community Care
A community-rooted care provider dedicated to helping people live well, independently, and with dignity in the comfort of their own home.
Rooted in Community, Driven by Care
Kohinoor Community Care was founded from a place of lived experience, professional expertise, and a deep personal commitment to compassionate care.
At age 14, Emad — our Director and Registered Manager — became an unpaid carer for his mother during her cancer journey. This early responsibility shaped his understanding of the emotional impact of illness, the importance of dignity, and the need for reliable, compassionate support. This personal journey is the foundation of the company's values and its commitment to high-quality, person-centred care.
Based in Southend-on-Sea, we serve individuals and families across Essex — providing a range of domiciliary care services that are always tailored to the person, never the other way around. We take the time to understand each client's unique needs, preferences, and life story, building care plans that truly reflect who they are.
Our service specialises in:
- Older people needing personal care at home
- Reablement and hospital discharge support
- Mental health support in the community
- Adults with complex needs (LD, autism, MH)
- Support for unpaid carers (respite & sitting services)
- Medication support
- 24-hour care packages as the service grows
Our mission is to deliver safe, compassionate, person-centred care that empowers people to live independently and with dignity in their own homes. Our vision is to become one of Southend's most trusted and respected home care providers, known for reliability, compassion, and personalised support.
Our Values
Six core values shape everything we do — from how we recruit our team to how we deliver care in people's homes every single day.
Compassion
Care delivered with empathy and kindness in every interaction, every visit, every day.
Respect
Treating every person with dignity — honouring their choices, their history, and their individuality.
Independence
Promoting choice and autonomy so every client can live life on their own terms.
Quality
Delivering safe, high-standard care through rigorous training, regular reviews, and continuous improvement.
Honesty
Transparent communication with clients, families, and commissioners — no surprises, no hidden agendas.
Consistency
Familiar, permanent staff who build genuine relationships and provide reliable, dependable support.
CQC Registered Provider
Kohinoor Community Care is registered with the Care Quality Commission (CQC) — the independent regulator of health and social care in England. Our registration reflects our commitment to meeting the fundamental standards of quality and safety that every person receiving care has a right to expect.
We welcome scrutiny and accountability. Our CQC registration means families can have confidence that we are regularly inspected and held to the highest national standards of care delivery.
Our Commitment to You
When you choose Kohinoor Community Care, you can expect consistency, transparency, and a team that genuinely cares about the outcomes for your loved one.
Ready to Talk About Care?
Whether you have questions about our services or you're ready to arrange a free care assessment, our friendly team is here to help. There's no pressure — just a warm, honest conversation.